Buying NorthEast is buying the best. We take great pride in every window that bears the NorthEast name. In addition to our world class products, our customer service department is second to none. Should you ever have a technical question or issue with any of your windows, you will be connected directly to one of our employees. We will never outsource you to a claims department or automated system. We are so confident in our excellent products that all of our windows are backed by a limited-lifetime warranty.